Personal Data Protection and GDPR Compliance

In the digital age, trust is the new currency. Every time a client leaves their name, address, email, or credit card number on your site or company system, they entrust you with more than just information — they entrust you with their sense of security. And when that security is compromised, the consequences can be devastating — both for the reputation and the legal liability of the business.

GDPR is not just a bureaucratic burden. It is the legal expression of every person’s right to privacy. For businesses, it is the framework that defines what is permissible, what is a risk, and what is an obligation.

The General Data Protection Regulation (GDPR) has been in effect since 2018, but in reality, most companies in Bulgaria still perceive it as “something to fix when inspected.” This is a dangerous strategy. Penalties for violations can reach up to 4% of annual turnover or 20 million euros — whichever is greater.

But even without penalties, any violation can lead to:

• Loss of clients and trust
• Reputational collapse on social networks and media
• Compensation for legal claims
• Violation of terms with partners and platforms (e.g., Google, Meta, payment operators)

Law Firm “Silvia Petkova” is one of the first in Bulgaria to provide legal assistance in the field of personal data protection since the introduction of GDPR. Our team is trained according to the international standards of the Council of Europe, with practical experience in consulting online stores, IT companies, SaaS platforms, accounting firms, medical institutions, and other personal data administrators.

Our services include:

• Audit of current practices for personal data processing
• Preparation or correction of:
  • Privacy Policies
  • Terms of Use for a website or application
  • Cookie Policies
  • Internal registers and processing protocols
• Assistance in implementing GDPR in e-commerce, including compliance with the Consumer Protection Act and the Electronic Commerce Act
• Preparation of documents in case of data breaches, submission of notifications to the CPDP
• Assistance during inspections by supervisory authorities, including representation and communication
• Providing a “contact person” for GDPR – a lawyer familiar with your company’s activities who will protect your interests when needed
  

GDPR compliance is not just for the “big ones.” Whether you are:

• An online store with 300 clients
• A company with databases of employees and subcontractors
• A medical center processing sensitive information
• A platform collecting emails, IP addresses, names, and locations
• A real estate, marketing, or service agency

…if you collect personal data, you are a personal data administrator and bear responsibility.

Because we do not offer template documents. We delve into the real activities of your business, prepare the documentation to protect you in case of a dispute — and train you on how to react in case of an incident, complaint, or inspection.

Because we work at the intersection of law, technology, and consumer behavior. And because we believe that the best protection is not the reaction to a violation, but prevention from the start.

Do not wait for a problem to realize how important GDPR compliance is. Contact us — we will ensure that the personal data you collect becomes an asset, not a risk.